Your orders will be sent usingpost and Tipaxservices.
Shipping costs are based ondestination, volume, and weight of the orderand vary from300,000 to 8,000,000 tomansdepending on the specifics.

Orders typically arrive within7 to 10 business daysafter the order is placed.

Dear customer, to ensure your satisfaction and build your trust, we offer the option to return purchased items within7 daysafter receiving your order.

If your order has a defect, damage, or discrepancy, please notify us within24 hours after receiving the itemthrough our contact methods.
 

The returned item must be accompanied bythe sales invoiceIf the order was sent without an invoice at the customer's request, please write your details and order number on a sheet and send it with the item.

Product images on the website are provided solely for introduction and to assist customer selection, and may differ in some details from the actual product. These differences, which may be applied by the manufacturer, will not alone be grounds for declaring a discrepancy. The basis for assessing discrepancies is the technical specifications and information listed on the website, includingthe brand and product nameof the product.

Exchange and Refund

Exchanging an item is subject to the availability of the same product in the company's warehouse. If the desired product is out of stock, the customer can choose another product or request a refund for the returned item.
If a replacement product is chosen, any price difference between the new item and the returned item must be settled based on the amount stated on the original invoice before the new product is sent.

Refunds will be processed within a maximum of72 working hours after receiving and inspecting the returned itemThe refunded amount will be directly deposited into the customer's bank card.
If, after inspection by theafter-sales service teamit is determined that the returned item does not meet the return conditions stated on the site or is free of defects, the item will be sent back to the customer. If the customer refuses to accept the returned item or does not come to collect it, the item will be kept by the company forone monthAfter this period, the company will have no responsibility for the item, any potential damages, or its loss.

How to Send the Item?

• Before taking any action to return the item, please contact us through our communication channels and inform us of the matter.

• Please refrain from sending the item without coordinating with the store.

• The item must be inits original box or cartonand properly packaged. Please keep the original box and packaging of the product until the end of the 7-day period.

• Tearing or damaging the original packaging, sticking labels, or writing addresses and notes on the original box may void the return conditions.

• Send the item only viaexpress mailto the store's address. The shipping cost will be refunded to the customer's account after providing the postal receipt and confirmation from the experts.

• If the defect or discrepancy raised by the expert is confirmed, the return shipping cost will be borne by the store. Otherwise, the transportation cost will be the customer's responsibility.